Parasail is an AI inference platform that orchestrates workloads across a global supply of GPUs to hit a target combination of price, performance, reliability and scale for their customers. By working with Shadeform, Parasail can seamlessly deploy the right hardware for their customer needs across 30+ vetted providers, both instantly for burst workloads and within an hour for complex cluster requirements.

“Shadeform has become an essential part of our GPU strategy at Parasail. With their global network of vetted clouds, they consistently deliver high-quality infrastructure at great prices wherever we need it, often in under an hour. That ability to quickly turn around any of our customer requests has been instrumental in allowing us to scale rapidly and never say ‘no’ to a customer.”

Mike Henry, CEO, Parasail

Challenge:

Meeting urgent customer demand in a fragmented GPU market

Parasail’s platform is built to deliver reliable, cost-efficient inference at scale for customers with unique latency, throughput, and security requirements. 

To meet the demands of each customer, Parasail must work behind the scenes to source and deploy the right infrastructure for the job across a fragmented GPU market, matching workloads to providers and capacity that can meet their desired outcomes. 

Unpredictable demand makes this matching process especially challenging. Customer workloads are often sporadic, with new deployments frequently needing to be provisioned on short notice. Manually coordinating and managing infrastructure across multiple providers is slow and operationally intensive, making it difficult to discover and secure the right capacity quickly enough to support urgent customer deployments. 

“A lot of time went into reaching out to providers, checking availability, and comparing options. That process worked, but it just wasn’t fast enough when customers needed infrastructure on short notice.”

To keep pace with customer demand, Parasail needed a faster and more reliable way to discover, deploy, and manage the right capacity across multiple providers.

Solution:

One platform to seamlessly deploy and manage GPU capacity across 30+ vetted clouds

Parasail turned to Shadeform to streamline how they discover, deploy, and manage GPU capacity to meet their customers’ requirements.

With Shadeform’s unified console, Parasail has visibility of available capacity across more than 30 vetted cloud providers. When a customer requirement comes in, the team can filter by region, compliance certifications, server specs, and more, then instantly deploy the infrastructure that best meets their needs.

“It’s like having a bird’s eye view of the entire GPU market. What used to take hours of searching across providers can now be handled with a quick look through Shadeform’s platform.”

For larger, more complex GPU requirements, Parasail submits infrastructure requests directly to Shadeform’s team. Shadeform handles the operational work of contacting providers, identifying suitable capacity, and negotiating terms, presenting multiple vetted options for Parasail to choose from. As a result, clusters that would typically take days or weeks to source and deploy are often provisioned in under an hour.

“Being able to deliver for our customers without having to handle all of the overhead ourselves has been a huge lift for our team, and allows us to take on even the most urgent requests.”

Everything is managed and monitored from the Shadeform platform, from single nodes to large scale clusters, giving Parasail a single pane of glass for all of their deployments. This allows the team to operate at scale while maintaining the speed and flexibility required to respond quickly to a wide range of customer requirements.

Results:

Faster customer outcomes, scalable operations, and flexible burst capabilities

Since adopting Shadeform, Parasail has significantly improved how quickly they can deliver on customer requirements, lowered the operational overhead required to source and manage capacity, and gained large-scale burst capacity capabilities.

• Deployment time for new customer endpoints reduced from 3+ weeks to under 10 minutes
• Average turnaround time for complex deployments reduced to under 1 hour
• Ability to scale up capacity in high-demand bursts beyond 10x

Looking Forward

Over the coming months, Parasail is accelerating its mission to be the definitive infrastructure partner for high-growth AI companies. 

As customers scale from experimentation to full-scale production, Parasail is eliminating the overhead of GPU maintenance and rigid long-term contracts. By leveraging a global GPU fleet and a unique supply strategy, the team is delivering the performance isolation serious AI companies need with the pay-per-token flexibility they want.

With Shadeform as a core part of that strategy, Parasail is well positioned to continue scaling at a speed their customers can depend on.

To learn more about how leading inference providers scale with Shadeform, book a call with our team.